UltraViewer

UltraViewer helps you control your partner's computer to support them as if you were sitting in front of their screen.

UltraViewer for Windows is designed to support customers, partners remotely. Your clients can observe all you do on their screen and take control whenever they want.

Conveniently chat with your partner while controlling their machine. You can toggle chat on/off when controlling by press default hotkey F1 or any hotkey you set.

You can send and receive files to/ from your partner easily from the chat window. All under the safe control of your partner. You can control multiple computers simultaneously or share your screen with multiple computers.

In the past, before remote control software hadn't been invented, technicians from software companies usually needed to go to customer's premises to support them.

This was an inconvenience, cost time, and money for both customers and supporters. Nowadays, It helps you support your clients quickly and remotely, makes your work easier, faster, and more convenient.

Key Features

Secure Remote Access – UltraViewer allows remote support while letting clients monitor and take control as needed.

Integrated Chat – Chat with your partner while controlling their machine, with an option to toggle chat using hotkeys.

File Sharing – Easily send and receive files through the chat window under secure control.

Multi-Computer Control – Manage multiple computers or share your screen across different devices.

FAQ

How to install UltraViewer?
The installation is very simple, just download, run the Setup, and install normally like any other software.

How to uninstall UltraViewer?
If you want to uninstall the software, just go to Start -> Control Panel -> Add or Remove Programs and choose to uninstall the software named Ultra Viewer

How to remote access other computers?
You ask your customer to send you the ID and Password display on their software. Input that ID and Password to the software and press 'Connect'.

How to allow other peoples to remote control my computer?
You send ID and Password displayed on Ultra Viewer to your partner and ask them to connect to that ID and Password.

How to chat with people that I'm remote controlling?
While remote controlling your partner's computer, you can press F1 (default hotkey), the chat window will pop up and you can chat very convenient. When you do not use the chat window, you can press the F1 again to toggle it off.

How to stop the remote session while my partner is remoting my computer
Very simple, just close Ultra Viewer and your partner will not able to control your computer anymore.

Alternatives

TeamViewer: One of the most widely used remote desktop software, TeamViewer offers more advanced features, but it comes at a significant cost and potential privacy concerns.

AnyDesk: It offers a broader feature set, but the free version comes with limitations, and users have to rely on their servers.

Splashtop: Secure Remote Access & Remote Support Software.

Chrome Remote Desktop: While this tool is user-friendly and free, it lacks some advanced features like file transfer and custom server options.

VNC Connect: VNC offers secure remote access with custom server support but can be more complex for novice users and requires a paid subscription for all features.

How to Use

• Install the software by following the setup instructions
• Open UltraViewer and share your ID and password
• Connect to a remote PC using the provided credentials
• Control the remote computer as needed
• Chat with the remote user using the built-in chat feature
• Transfer files between computers easily
• Adjust settings for optimized performance
• Disconnect when finished with the remote session

System Requirements

• Operating System: Windows 7, 8, 10, 11
• Processor: Intel or AMD, 1 GHz or faster
• RAM: Minimum 512 MB (1 GB or more recommended)
• Storage: At least 50 MB of free disk space
• Internet Connection: Required for remote access

PROS

• Free for personal use
• Simple and user-friendly interface
• Secure remote connections
• Fast file transfer support
• Lightweight and low resource usage

CONS

• Limited features in free version
• No multi-monitor support
• Occasional connection lag
• No Mac or Linux support
• Lacks advanced security features