TeamViewer QuickSupport

What's new in this version:

TeamViewer QuickSupport 15.59.5
New:
- The Remote Support window has been redesigned to a layout inspired by the Classic interface. You can now clearly distinguish if you want to receive or provide remote control. Session codes and the TeamViewer ID/password are both prominently displayed along with a list of recent connections.
- Supporters can now join a session and wait for the user in a dedicated waiting room. This enhanced waiting room allows supporters to easily view and copy session details while awaiting connection with the user.


TeamViewer QuickSupport 15.58.5
- Fixed a bug that caused TeamViewer to crash when starting a TeamViewer connection by a command line parameter


TeamViewer QuickSupport 15.58.4
New:
- Users can now select how they want to work with devices. An additional "basic" view is now available, which allows users to view all their groups and devices at one glance, without tab-switching.
- It is now possible to create custom Android Host modules via admin settings. This will streamline the assignment process and avoid the need to share credentials when managing a device.
- It is now possible to initiate editing of a device, device group, or contact via the Global search results.

Improved:
- Starting in October, Free users will be upgraded to the new interface, giving them access to our latest features and enhanced security. Licensed users can continue connecting with Free users using their preferred method. Learn more.
- It is now possible to create and manage custom Android Host modules. The custom module can be linked with a rollout configuration, which allows you to define various configuration options for your deployed managed devices.
- Free users will now be able to view groups that "require migration" in TeamViewer Remote
- It is now possible to select the "Inherit from group" policy option for single or multiple devices within a managed group
- The "It's you" pill now has the correct color
- The "Assigned to You" pill is now the intended color
- Improving signature verification for Windows drivers

Fixed:
- The "Add users to role" dialog now includes a vertical scrollbar


TeamViewer QuickSupport 15.57.5
Fixed:
- a bug where "No services" filtering option did not work properly on devices under admin settings
- a bug where personal password information was not shown on managed devices
- a bug where connect options were disabled for purely company managed devices
- a bug where add device via custom host ui/ux flow did not work properly


TeamViewer QuickSupport 15.57.3
New features:
- It is now possible to create and export a csv report of company devices
- Experts will now see a notification if they have low bandwidth during a support session
- Users will now see a notification if the session presenter has low bandwidth during a support session
- Global search now includes device categories. Users can filter the search results based on their desired category
- The user experience, for adding further participants into a session, has been improved

Improved:
- It is now possible to synchronize the saved device names with the names on the physical device. This can be done via a new policy setting.
- The company administrator is now able to edit company device groups via admin settings
- The UI for managed devices has been improved. In case the device type is mobile, non-applicable permissions and policy-related actions will be hidden. The mobile device connection options UI has also been improved.
- If a user manages a device without being signed into the TeamViewer application, they will now receive the appropriate policy administration permissions
- The connection options, shown under the connect tab for embedded devices, has been improved
- It is now possible to filter devices based on the no service option

Fixed:
- Fixed a bug which prevented banner text from being displayed correctly when the window was resized
- Fixed a bug that could cause the clipboard to stop working after some time
- Removed clipboard synchronization functionality for meetings


TeamViewer QuickSupport 15.55.3
New:
- It is now possible to remove managers from Device groups individually or in bulk
- Company administrators can now enable the option to view the device groups created in their company (and view the device group details)
- It is now possible for system administrators to download the Ivanti APK (Android Package Kit) to install applications on Android devices
- It is now possible to bulk-enroll multiple Android devices using the device identifiers

Improved:
- The global search feature has been improved. Search results now display more available actions and connection methods. This allows the user to initiate connections directly from the search bar.
- The Upload Remote Session Recordings to Custom Storage policy setting has a new input field. You can now include a Download Prefix URI. This will help in setting up a download URL / path to retrieve session recordings from the TeamViewer integration for Salesforce / ServiceNow.
- Company administrators can now edit their devices via the admin settings tab
- The "Add device" flow has been improved for the device and admin settings tabs

Fixed:
- Fixed a cursor issue that could occur when hovering over the Bulk enrollment and Reporting lists


TeamViewer QuickSupport 15.54.6
- Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level


TeamViewer QuickSupport 15.54.5
Improved:
- The performance of the Conditional Access page has been improved. This will be especially evident for users with a large number of devices.


TeamViewer QuickSupport 15.53.7
- Fixed a bug that caused device names to mismatch during device assignment


TeamViewer QuickSupport 15.53.6
New:
- Device dock now supports Remote Terminal and VPN connect options

Improved:
- The default behavior for device dock filters has been updated. The "Groups" view is now default and "Show offline devices" is automatically selected.
- The "Remote Terminal" option can now be found under the connect menu
- The "transfer files" option can now be found under the connect menu
- It is now possible to view the device details of company devices
- Any user changes in the width of the Groups or Device Groups side panel are now stored
- Black screen indication has been improved. The user can now see more clearly if black screen is on or off.
- TeamViewer will now distinguish between roles assigned to the user directly and roles inherited from user groups. Only roles directly assigned to a user will be accessible for editing within the user edit window. Roles inherited from user groups are now displayed within the user details section.

Fixed:
- Minor fixes and Improvements


TeamViewer QuickSupport 15.52.4
Fixed:
- a bug that caused TeamViewer to show a blank screen if a user signed in, on the new interface, with SSO enabled
- a bug that could cause TeamViewer to crash while establishing a connection to or from Windows 7
- a bug that prevented the "Execute script" permission from being available when adding a manager


TeamViewer QuickSupport 15.52.3
New:
- The Device Dock details page has been improved. Users now have a better overview of supported connection options.
- It is now possible to copy messages from the in-session chat or export the entire chat as a .txt file
- It is now possible to close the in-session audio and video panel (or to open another functionality in the side panel) without interrupting the conversation
- The status and messaging restriction option is now available in Account settings

Improved:
- The device details "Connect" tab now shows connection options, that are supported but not yet configured, as "disabled"
- The search field content of Device Groups in now kept. This allows the user to navigate to a search result and then back.
- Column and view settings are now stored per group in device list
- When adding a new user, the UI validation will now be processed before submitting the user details. This adjustment provides users with the opportunity to update values in case of errors, eliminating the need to redo the entire form.
- Apply a device policy to upload your session recordings into a custom storage for centralized access to recordings for quality control, training, and auditing purposes

Fixed:
- Minor fixes and Improvements


TeamViewer QuickSupport 15.51.6
Improved:
It is now possible to select up to one thousand devices in device list

Fixed:
- Fixed a bug that could prevent devices under "All managed devices" from loading successfully


TeamViewer QuickSupport 15.51.5
New:
- When creating a rollout configuration, there is now an option to select a user group when adding Device Managers
- It is now possible to quickly check and filter devices based on when they were last online
- It is now possible to quickly check and filter devices based on whether they have a policy assigned or not
- Expand your remote device's display capabilities by creating up to 4 virtual monitors, overcoming the limitations of physical hardware
- It is now possible to create custom mobile QuickSupport modules (iOS and Android) where various features can be enabled or disabled

Improved:
- The performance of device list has been improved. Devices are now fetched faster
- Access to the personal password setting now requires administrative rights
- The "Add a new user" name field now supports a minimum of 2 characters
- The "Random password after each session" setting has received a new default state - "Generate New"
- The TeamViewer QuickSupport ID and password will no longer be hidden after a connection has been established
- It is now possible to resize the device and Device Group side panel
- The enabled/disabled connection options are now easier to distinguish in Dark Mode
- The Device Dock for Android Host devices has been improved. The file transfer option is now hidden and the wake-up card for sleeping mobile devices is shown on the device details page.
- The visual display for a user has been improved. Any selected entry in the contacts list will now be highlighted.
- The user experience for device group creation has been improved. The user will now navigate to the newly created group automatically.
- During the device group creation process, the default group manager will now get "Policy Administration" permissions automatically
- Clipboard functionality has been improved. It is now possible to paste user credentials into restricted user/password fields, on the remote side, via a new connection toolbar entry.
- The Custom Modules "customize installation link" dialog has been improved
- The Device dock filters are now saved after restart
- The user will now see the available connection options in the device side-drawer

Fixed:
- a bug which prevented the default personal permissions from being shown during Device Group creation
- a bug which would cause the details panel to close if the user already had a device details panel open and clicked on another device name
- a bug which caused the missing permissions dialog not to reflect the devices information correctly
- a bug which meant that user groups were not fetched, during device group creation, if the user had not navigated to the user groups before
- a bug in the file transfer window which meant that some areas were not displayed correctly when scaling was active on a high DPI monitor
-  an issue which caused the screen resolution of a headless monitor to be incorrect
- a bug in device lists that prevented the contextual menu from being displayed when a user clicked on the 3 dots menu
- a bug in Device Dock that caused sleeping devices to appear in the offline folder


TeamViewer QuickSupport 15.50.5
New:
- The call duration is now displayed during a session

Improved:
- It is now possible to initiate a connection directly from the TeamViewer Remote search bar by clicking or pressing Enter on the search result

Fixed:
- a bug that could prevent the input focus from going back to the remote screen after selecting an in-session toolbar item
- a bug that could prevent files from being transferred when using the drag-and-drop functionality
- a bug that prevented the session window from automatically scaling the remote device display
- a bug that prevented the device's toolbar connect button from functioning with sleeping Android Host devices
- a bug that caused sessions to get stuck at initialization when connecting to headless devices


TeamViewer QuickSupport 15.49.3
- Fixed a bug which caused non-essential data to be requested from the backend


TeamViewer QuickSupport 15.49.2
Improved:
- Improved the sidebar device pages UI, including tooltips and action options to be more informative
- Users have the ability to deactivate Remote Access license from devices they have no longer access to

Fixed:
- Solved an issue that prevented showing the correct language in the TeamViewer application in certain situations
- Solved an issue that caused the "Disable remote input" feature to not be consistently enabled for certain sessions


TeamViewer QuickSupport 15.48.5
Improved:
- TeamViewer Monitoring is now available as a new, stand-alone product with its own license
- TeamViewer Asset Management & Asset Discovery are now available for Windows as a new, stand-alone product and license, featuring hardware and software asset management, patch management and software deployment, as well as network discovery functionality.

Fixed:
- Fixed a bug which prevented showing the correct language in the TeamViewer application in some situations


TeamViewer QuickSupport 15.48.4
Improved:
- Groups are now displayed in alphabetical order in the modals where users add, move, or remove devices to and from groups

Fixed:
- Fixed a bug in the device list that prevented showing the correct tooltip for the Connect button


TeamViewer QuickSupport 15.47.3
New:
- Managed and bookmarked devices are now located in a dedicated section within the Devices tab
- Support for Remote Terminal sessions is now available in TeamViewer Remote
- A policy column has been added to the device list. It is now possible to quickly check which policy is assigned to a device and filter based on policies.
- The remove-from-group functionality has been enhanced. It is now possible to select a policy that will be applied to the device after removal.

Improved:
- It is now possible to update devices to a specific version of TeamViewer via policy
- TeamViewer now includes a new feature called Device Dock, which allows users to always have the device list on top of the screen in a slim user interface
- Device connection methods are now available through a command bar
- It is now possible to edit columns on a device list

Fixed:
- Minor fixes and Improvements


TeamViewer QuickSupport 15.46.7
Fixed:
- Preventative update of the libcurl dependency


TeamViewer QuickSupport 15.45.5
New:
- It is now possible to move devices to groups and assign policies directly to them, or, inherit a policy from the group to which they are moved

Improved:
- Any changes to device list sorting and column-width are now saved after re-opening the client

Fixed:
- a bug in device groups that could prevent options from working after right-clicking on a device name
- a bug that caused double ellipsis buttons to appear on the device group list entries
- a bug that prevented the comment function from working within a session
- a bug that could prevent a user from installing a custom host on the remote side during a session
- a bug that caused the TeamViewer login screen to stay blank after a Windows restart is interrupted


TeamViewer QuickSupport 15.45.4
New:
- Device management is now available for mobile devices
- Initial Features include user onboarding, device enrollment and unified management

Fixed:
- a bug that caused a double banner to appear in groups requiring migration
- a bug that impacted the sorting of device groups in the left pane


TeamViewer QuickSupport 15.45.3
Improved:
- The in-session toolbar has been redesigned to be more streamlined and intuitive
- In the unlikely event that an update fails, the 64-bit update mechanism will now trigger an automatic rollback. This will return the application to the previous version.
- It is now possible to search for an entry from the drop down selection fields in the Admin settings

Fixed:
- Fixed a bug that prevented the use of non-Latin characters for device names created via command line


TeamViewer QuickSupport 15.44.7
- Fixed: Minor fixes and Improvements


TeamViewer QuickSupport 15.44.6
- Improved: The side navigation bar can now be extended or collapsed


TeamViewer QuickSupport 15.44.5
New:
- It's now possible to manage your devices for a Business license in the profile's license page
- It's now possible to start LAN connections from the Universal Search Bar
- It's now possible to use TeamViewer Remote in LAN-only mode

Improved:
- Improve fetching of managed devices to improve loading times


TeamViewer QuickSupport 15.44.4
New:
- Access control for in-session chats is now available
- The process of remotely assigning a device via custom Host module has now been simplified. The user can now share a link which will allow assignment to the company.

Improved:
- It is now possible to edit the groups of multiple devices at the same time
- It is now possible to update the policies of multiple device groups at the same time
- It is now possible to see the devices menu by right-clicking on the device row
- It is now possible to update the policy assignment of multiple device groups at the same time
- It is now possible to remove yourself as manager from multiple device groups at the same time

Fixed:
- a bug that prevented the device name from being displayed in the session window
- a bug which could prevent the chat button from functioning in the device groups list
- a bug that prevented the file transfer button from working between Windows and iOS/Android devices


TeamViewer QuickSupport 15.43.9
- Minor fixes and improvements


TeamViewer QuickSupport 15.43.8
Improved:
- Wake-on-Lan functionality is now available for classic managed devices

Fixed:
- Fixed a bug in Device Groups that could lead the user to an error page when trying to edit a group


TeamViewer QuickSupport 15.43.7
New:
- A VPN connection is now available from the Connect button's drop-down menu

Improved:
- New sorting options have been added to the device list
- The upgrade info & flow on the "add devices" dialog has been amended so that it does not to block the user from bookmarking a device


TeamViewer QuickSupport 15.43.6
New:
- The new toolbar is now also used by the Host and QuickSupport after switching sides with the other participant

Improved:
- The ID and password are now prominently displayed in the Remote Support menu
- It is now possible to connect directly from the search bar by typing the remote participant's ID


TeamViewer QuickSupport 15.42.9
New:
- It is now possible to invite a partner from your Company Address Book into a running support session
- It is now possible to establish outgoing LAN connections using the IP address or hostname of the remote device
- Sessions are now started using prompt for confirmation by default


TeamViewer QuickSupport 15.42.8
- Fixed an issue with the options protection for basic device settings in the new user interface


TeamViewer QuickSupport 15.42.6
Improved:
- The prompt for confirmation workflow has been improved. After clicking the connect button, the expert is notified that they must wait for confirmation from the remote participant.


TeamViewer QuickSupport 15.42.5
Fixed:
- The "Access control details" dialog box will no longer appear at the beginning of a session


TeamViewer QuickSupport 15.41.9
Fixed:
- Fixed a bug which caused a crash while navigating within the Organization overview page
- Fixed a bug which prevented some policies from being shown after a signing-back in to the app
- Minor fixes and Improvements


TeamViewer QuickSupport 15.41.7
New:
- Try the all-new TeamViewer Remote
- Dive into a freshly designed interface
- Explore new and updated features
- Find everything you need with our universal Search Bar
- Connect in an instant with easy-to-use Session Links
- Switch with ease between the new and current interface
- Find it all now on desktop or in your browser

Improved:
- The in-session toolbar has a new design which includes a side panel for chat, audio/video, and whiteboard functionality. This is only enabled when the new TeamViewer Remote UI is enabled.

Fixed:
- Fixed a bug that prevented company devices from being loaded in the device list
- Fixed a bug that sometimes prevented switching the session window back from full screen to window mode
- Fixed a bug in the remote control window that could cause it to open in an incorrect size. This was due to the TeamViewer applications view settings no longer being applied.


TeamViewer QuickSupport 15.40.8
- Fixed a bug that prevented company devices from being loaded in the device list


TeamViewer QuickSupport 15.39.6
- Fixed a bug that caused a company device to appear twice on the Remote Devices tab for users with Remote Access or Remote Worker licenses


TeamViewer QuickSupport 15.39.5
Improved:
- Added the ability to join a session from the Windows client using a session code


TeamViewer QuickSupport 15.38.3
- Fixed a file transfer bug that prevented a partially-transferred file from resuming after the transfer was canceled due to connection issues


TeamViewer QuickSupport 15.37.8
- Fixed a bug that prevented changing connection modes on the Remote Control tab in certain circumstances


TeamViewer QuickSupport 15.37.3
New:
- Improved in-session window: it's now possible to add the current remote device to your Computers & Contacts List by clicking the star icon on the session tab.

Fixed:
- a bug that caused the file transfer to crash when transferring a large number of folders
- a bug that prevented in-session chat messages from being received if there were several participants in a session


TeamViewer QuickSupport 15.36.9
New:
- Added Remote Scripting support for managed devices
- Added support for unattended Remote Terminal
- You can now connect to your managed devices through Remote Terminal anytime, even from the Windows Logon screen. You can also start the Remote Terminal with your preferred Windows user account on the remote machine.


TeamViewer QuickSupport 15.36.8
- Fixed a bug that could cause the remote screen to have unintended scaling or scroll bars in full-screen mode. The screen will now be displayed in optimal resolution without scroll bars.


TeamViewer QuickSupport 15.35.9
- Change log not available for this version


TeamViewer QuickSupport 15.35.7
- Informational banners in the desktop client regarding managed device limits can now be dismissed


TeamViewer QuickSupport 15.34.4
- New: Improved usability for multi-tab display in the session window. The tabs for displaying different connections and screens can now be moved via drag-and-drop.


TeamViewer QuickSupport 15.33.7
New:
- For Tensor license customers, FIDO-based authentication devices plugged into the local computer can now be recognized and used by the remote computer

Fixed:
- a bug that sometimes caused an error message when clicking on an existing group chat for the first time, for TeamViewer clients using Italian
- a bug that caused a crash when opening the Advanced page in the TeamViewer options.
- a bug that prevented video content from showing in remote control connections on Windows 7


TeamViewer QuickSupport 15.32.3
New features:
- Remote terminal sessions can be started now from the Instant Connect bar

Fixed:
- a bug for connections started from the command line, which sometimes resulted in the license not being used
- a bug in the file transfer that resulted in an error when trying to access a drive that wasn't formatted with NTFS.M


TeamViewer QuickSupport 15.31.5
Improved:
- Customers now benefit from an improved and smoother video experience in Windows remote support sessions. This includes a lower latency and better visual quality.
- Remote terminal functionality is now available in the Computers & Contacts list


TeamViewer QuickSupport 15.30.3
Improved:
- A "Copy ID" button has been added to the Allow Remote Control section in the Remote Control tab
- The "Unattended access" status is now displayed in the status bar
- The Sign-in button and flow have been improved
- Improved TeamViewer printing: it's now possible to reliably print multiple copies of a document at once

Fixed:
- Fixed a bug for the "Send to" functionality in the Windows context menu that resulted in an empty contact list when the TeamViewer application was not running


TeamViewer QuickSupport 15.29.4
- Fixed a bug in the file transfer event log that caused it to show the wrong source folder


TeamViewer QuickSupport 15.28.9
- Fixed a bug preventing joining a TeamViewer Meeting when screen sharing was active


TeamViewer QuickSupport 15.28.8
New:
- The device description is now available for devices of a managed group

Fixed:
- a bug where an error was shown when trying to connect to a remote computer using its IP address


TeamViewer QuickSupport 15.28.5
- The Wake-on-LAN function is now available within managed groups. This allows you to wake up devices that are not turned on.
- For Tensor license users, a smart card plugged into the local computer can now be recognized by the remote computer and used for Windows logon or running a task with elevated privileges
- Tensor customers can now use a policy to configure the number of functions and visible menu items in the TeamViewer client, so they can concentrate on the functions they really need


TeamViewer QuickSupport 15.27.3
New:
- The session quality setting is now saved individually to the properties of each device or partner in the Computer & Contacts list
- New remote session windows now open their previous positions on your screen

Fixed:
- Changed the location of the crash dump file


TeamViewer QuickSupport 15.26.4
- Support for Company Address Book is now available! The Company Address Book allows users to find and contact other users from the same company without adding them to their Computers & Contacts list. This feature must be enabled by a company administrator within the Management Console.


TeamViewer QuickSupport 15.25.8
- Fixed an issue which caused user VoIP to not be audible during the recorded Assist AR video


TeamViewer QuickSupport 15.25.6
- Fixed an issue which prevented TeamViewer to start with the system after updating to a new version


TeamViewer QuickSupport 15.25.5
Improved:
- Improvement for the Remote Control tab. When resizing the window, the content will resize accordingly
- Improvement when automatically updating TeamViewer: if the application is running in the background and gets updated automatically, it won't show the What's New panel
- Improved the Play computer sounds and music feature: if the setting is enforced through policy it's no longer possible to change it via the toolbar within the connection
- Added graphical representation of connection parameters such as type, latency, and estimated capacity to the in-session toolbar under Actions --> Connection Info
- Access Control and Connection Information are now represented in two separate dialogs
- The User Focus Program Survey can be accessed via Help --> Take our Survey

Fixed:
- Improvement for translations: Insider option is now available in other languages
- Fixed a bug that that prevented visual feedback when moving C&C list entries using drag and drop


TeamViewer QuickSupport 15.24.5
Improved:
- Improvements for account activation: requesting a new email to activate your TeamViewer account is now easier
- Improvement for new Control Remote Computer design: You can type now any characters in the Enter Partner ID dropdown and matches will be shown to you

Fixed:
- Fixed a bug that prevented the profile picture from appearing when connecting via prompt
- Improved Remote Control design: Thanks to all the received feedback, further general UI improvements were implemented


TeamViewer QuickSupport 15.23.9
New:
- User interface improvements in the navigation, status bar and for remote control
- The profile and account information can be found in the top right corner
- The navigation bar on the left has a slim mode. Once you make the TeamViewer application window smaller the navigation bar will automatically adjust
- We added a shortcut with quick access to the options in the top area
- Notifications are accessible via a bell icon in the top area
- The menu entries can be found via the three stripes in the top left corner
- The instant connect button in the top part of the UI moved to the center
- In Remote Control the connections can be selected via a dropdown option
- Your TeamViewer ID area is now more prominent

Improved:
- Multiple resolutions are now supported for smart focus, to allow improved experience in bad network conditions

Fixed:
- a bug for Remote Scripting that the script execution had to be accepted on the remote side although the access control was set to always allow the execution. This only happened in combination with the setting to allow full access control on the Windows logon screen.
- a bug in password-protected meetings that could cause screen-sharing to fail
- a bug in Meeting that caused smart focus not to work properly for certain cameras
- a bug in Meeting which could cause high CPU and memory consumption


TeamViewer QuickSupport 15.22.3
New features:
- The TeamViewer icon in the Windows task bar now blinks as soon as a chat message is received within a session

Improvements:
- Removed the placeholder for the shared screen that was shown to the organizer when starting a meeting

Fixed:
- Fixed a bug in the chat that sometimes occurred on a host client resulting in chat messages not being shown until the client is opened manually
- Fixed a bug when in certain scenarios the local side in a file transfer had duplicate entries for files and folders
- Fixed a bug in the sign up wizard that sometimes showed a blank error message after signing in
- Fixed a bug in the file transfer from Windows to iOS which prevented copying the folder structure along with the files themselves
- Fixed a bug on the meeting preview page where the default camera device was not preselected in the respective drop-down list
- Fixed bug which caused crashes when screen sharing is set to auto start
- Fixed a bug in install new versions automatically, which could result in displaying the What's New page


TeamViewer QuickSupport 15.21.8
Improved:
- Business license owners will not see license limitation banners anymore


TeamViewer QuickSupport 15.21.5
- Fixed a bug that prevented unattended access until the EULA is accepted


TeamViewer QuickSupport 15.21.4
New features:
- It's now possible to suppress sending chat messages to a device. This can be achieved by activating the setting for "Disable chat" in the options or via the registry (DisableChat). If disabling chat is activated, the chat tab is no longer visible.
- It is now possible to keep TeamViewer MSI installations up-to-date using automatic updates.
- It is now possible to inherit TeamViewer policies to managed devices via managed groups.
- A new way to display video in meetings is now available: Smart focus, which focuses on your face for better privacy control of your surroundings and more focused meetings!


Improvements:
- Updated UI on media and list view in Meeting, for improved user experience

Bug Fixes:
- Fixed a bug that would cause the app not to reconnect if the internet connection was lost during a running meeting
- Fixed a bug in the UI which prevented displaying the "What's New" window
- CVE-2021-34858: Installations with existing TV recording files (TVS) were vulnerable to a problem in file parsing that could have allowed someone to execute arbitrary code and could have caused the binary to crash. User interaction as well as a third-party vulnerability would have been required for remote exploitation. We don’t have any indication of exploitation in the wild. Our thanks go to Kdot and the Trend Micro Zero Day Initiative for the responsible disclosure.
- CVE-2021-34859: In some circumstances, a problem in shared memory management could have caused the TeamViewer service to perform an out-of-bounds read. Access to the machine would have been required for exploitation. We don’t have any indication of exploitation in the wild. Our thanks go to Mat Powell and the Trend Micro Zero Day Initiative for the responsible disclosure.
- TeamViewer is installed by default in the protected Program Files directory. If a user intentionally had chosen to install it in a different location, someone would have been able to leverage a privilege escalation problem. Access to the machine would have been required for exploitation. We don’t have any indication of exploitation in the wild. Our thanks go to Maciej Miszczyk for the responsible disclosure.


TeamViewer QuickSupport 15.20.6
Improved:
- We have updated the yellow and red banner text content for the licensed user's limits with minor edits. The information of the message remains unchanged.


TeamViewer QuickSupport 15.20.3
New:
- It is now possible to install Patch Management and Remote Device Monitoring via the TeamViewer MSI together with the TeamViewer Client
- It is now possible to install the VPN driver with a mass deployment via the command line


Fixed:
- Fixed a bug that the "Start TeamViewer with Windows" setting was not kept after the update from the 32-bit to the 64-bit version. After installing the new version it's once more necessary to check the setting.


TeamViewer QuickSupport 15.19.5
Fixed:
- a crash where a security hardening caused the desktop process to be out of memory on start on Windows Server 2012R2 and older OSes

New:
- Usability improvement for joining password-protected meetings: users can now enter the password in the meeting preview page
- It is now possible to install the VPN driver via the MSI during a mass deployment

Improved:
- Now users will be able to find and copy the fingerprint next to their TeamViewer ID in the Remote control tab
- Added per-monitor DPI awareness, allowing an improved image quality in multi-monitor scenarios with different DPI scaling factors
- "Speaking-while-muted" notification added
- Improved feedback during bad network situations in Meetings. A new type of notification and symbol will be displayed when the client detect bad network


TeamViewer QuickSupport 15.19.3
New features:
- Usability improvement for joining password-protected meetings: users can now enter the password in the meeting preview page
- It is now possible to install the VPN driver via the MSI during a mass deployment

Improvements:
- Now users will be able to find and copy the fingerprint next to their TeamViewer ID in the Remote control tab
- Added per-monitor DPI awareness, allowing an improved image quality in multi-monitor scenarios with different DPI scaling factors
- "Speaking-while-muted" notification added
- Improved feedback during bad network situations. A new type of notification and symbol will be displayed when the client detect bad network


TeamViewer QuickSupport 15.18.5
Fixed:
- Malwarebytes integration improvement for devices that disappear from the TeamViewer Management Console after they are activated


TeamViewer QuickSupport 15.18.4
New:
- It is now possible to assign a device to a company instead of only to a manager as before. This assignment can be done via the Client UI or via the CLI using assignment configurations.
- You can now add multiple managers to an assignment configuration to assign multiple administrators to a device during rollout
- A meeting preview screen is now available for users joining or starting meetings, enabling users to control various options in advance


TeamViewer QuickSupport 15.17.7
New:
- A 64-bit version of the app is now available on our website. There is no automatic update from an already installed 32-bit version to the 64-bit version.
- New two-factor authentication for connections. Connections can now be allowed or denied using push notifications. Try it now in the options under the Security tab and share your feedback.

Fixed:
- [64bit version] Fixed a bug in Remote Control sessions to Windows 7 which prevented the mouse cursor from changing its shape when expected (e.g. to text cursor).
- Implemented a fix that caused the desktop app to crash


TeamViewer QuickSupport 15.17.6
New:
- A 64-bit version of the app is now available on our website. There is no automatic update from an already installed 32-bit version to the 64-bit version.
- New two-factor authentication for connections. Connections can now be allowed or denied using push notifications. Try it now in the options under the Security tab and share your feedback.

Fixed:
- [64bit version] Fixed a bug in Remote Control sessions to Windows 7 which prevented the mouse cursor from changing its shape when expected (e.g. to text cursor).


TeamViewer QuickSupport 15.16.8
New:
A 64-bit version of the app is now available as a preview version on our website. There is no automatic update from an already installed 32-bit version to the 64-bit version

Improved:
- The option to set a personal password is now in the Advanced tab

Fixed:
- Fixed a bug where TeamViewer policies were not applied until a device went online
- Fixed a bug in the Outlook add-in in where scheduled meetings would show placeholder text in the invite


TeamViewer QuickSupport 15.15.5
New:
- You can now edit assignment configurations in the Management Console. Changes do not affect devices that have already been assigned to a manager. Devices that are newly assigned to a manager always use the most recent assignment configuration.
- Users now have the ability to use the PDF format for remote printing on Windows. The preferred format (PDF or XPS) can be selected on the Advanced tab of TeamViewer's settings.
- The Chromium-based browser engine is now available for IoT users. Install the WebView2 runtime and enhance your experience when accessing the web interfaces of IoT devices.
- Find out more about ServiceCamp - Integrated service desk to manage your IT tickets efficiently in "More solutions" tab

Improvements:
- Raised minimum requirements for the personal password (unattended access)
- Implemented a measure to prevent a Microsoft Windows system DLL from loading untrusted DLLs from the application directory into the service process. Nota Bene: Thank you, Fabián Cuchietti with Innotec Security, for the finding and following a responsible disclosure model.

Fixed:
- Fixed a bug while in a meeting that prevented the user from sending a meeting invitation upon contact selection
- Fixed a bug where the entry for "ClientID" was no longer written to the Windows registry for new installations


TeamViewer QuickSupport 15.14.5
New features:
- It is now possible to draw annotations during real-time information sharing by using the Pen Tool in the toolbar

Improvements:
- Usability improvement for the TeamViewer client info banner: A respective icon will be shown
- Improved echo cancellation in meetings

Fixed:
- a bug in drag & drop that sometimes resulted in a crash, mainly when transferring large files
- a bug that prevented phone number to be visible in meeting invitation
- a bug in meeting which caused participants' videos to display as frozen if user put screen sharing in full screen
- Removed save meetings for later use check for scheduled meetings (scheduled meetings are saved by default)
- a bug that prevented the login with a standard account in the Single Sign-On 2-step login


TeamViewer QuickSupport 15.14.3
New:
- It is now possible to draw annotations during real-time information sharing by using the Pen Tool in the toolbar

Improved:
- Usability improvement for the TeamViewer client info banner: A respective icon will be shown

Fixed:
- Fixed a bug in drag & drop that sometimes resulted in a crash, mainly when transferring large files


TeamViewer QuickSupport 15.13.6
New Meeting functionality:
- Simplified meeting interface
- Compatibility with TeamViewer Meeting iOS and Android Mobile Apps
- Mix phone dial In and computer audio (VOIP) in the same meeting
- HD Video of up to 720p
- Meeting reports noting which participants joined and for how long they have joined
- Mute all participants who are already in the meeting as well as new participants joining the meeting
- Meeting and TeamViewer licenses can now be managed in the management console
- Learn more about new meeting functionality

Improvements:
- The audit log can now distinguish between deleting a user and removing a user from the company

Bug-Fixes:
- Fixed a bug in drag & drop which could cause a crash due to high memory usage when transferring large files
- A bug was fixed where it happened that a TeamViewer policy was applied to a managed device although the policy was already removed from the managed device in the Management Console


TeamViewer QuickSupport 15.12.4
New:
- Tensor customers can now unassign a device from a managed group via the command line

Improvements:
- Improved checks around the optional driver install functionality
- Improved performance of screen transmission when the Black Screen is enabled on Windows 10 version 2004 and newer
- On Windows 10 version 2004 and newer, it is now possible to take screenshots during a remote connection even when the Black Screen is enabled
- The image shown on the remote device, when the Black Screen is enabled, now contains a description of how to re-enable local input. As before, the initiator of the remote control session will be informed when the Black Screen was deactivated by pressing Ctrl + Alt + Del on the remote side
- Support for more web cameras in remote control sessions and meetings

Fixed:
- Fixed a file transfer bug which sometimes led to a dropped connection via LAN (mainly for very fast ethernet connections)


TeamViewer QuickSupport 15.11.6
New:
- It is now possible to enable the flashlight and zoom in with the camera, on your remote partner's device during an Augmented Reality session. Simply click on the flashlight or zoom button in the session toolbar on the desktop screen to activate
- SMS Invitations are now possible with Tensor license

Improvements:
- Increased the RSA key length from 2048 to 4096 bits. The RSA key is used to encrypt TeamViewer connections and partner list details. Increasing the key length results in much stronger security

Bug Fixes:
- Fixed a bug for copy & paste which sometimes led to a notification that could not be closed (e.g. when copying an attachment from the mailing app).


TeamViewer QuickSupport 15.10.5
- Fixed a bug in the main window, which led to the display of a free license banner when TeamViewer is used with a commercial license


TeamViewer QuickSupport 15.9.4
New:
- The preview of the new browser engine is now available for IoT users
- In augmented reality sessions, you can now share data and information from your desktop screen with your remote partner in real-time
- Activate the 'sharing' function from the session toolbar, then drag and drop, or resize the sharing window frame to choose what content to share. Try it out now

Fixed:
- Fixed a bug in license recognition, which led to a sponsored session dialog after a remote control session when instant support was used before


TeamViewer QuickSupport 15.8.3
Improvements:
- Black Screen improvement: The black screen feature now shows an image with the TeamViewer logo on the remote machine
- Licensed customers can now opt-out of in-product marketing messages. Important in-product messages like EULA updates will still be received
- Improvement in URI handling relating to CVE 2020-13699

Fixed:
- Fixed a bug for TeamViewer Printing which sometimes caused an error during printer driver installation with a result code 80070490
- Fixed a bug for File Transfer which navigated to an incorrect folder when typing "C:" into the path field in the File Transfer window


TeamViewer QuickSupport 15.7.7
- Fixed problem with possible switching TeamViewer ID when updating to Windows 10 Update 2004


TeamViewer QuickSupport 15.7.6
New:
- Black screen for incoming remote control connections can now be activated for the TeamViewer Client and TeamViewer Host Client via the advanced options

Bug Fixes:
- Fixed a bug that caused open windows on Windows 10 to have no border if "Disable GUI animations" was active
- Fixed a bug for drag & drop which caused the file to stop moving at the end of the session window when trying to drag from the remote to the local machine
- [QuickSupport] Fixed a bug that prevented the application from establishing a connection after logging in with an Administrator account during Windows authentication


TeamViewer QuickSupport 15.6.7
New:
- Instant image-to-text recognition for the augmented reality sessions. Pilot users can now recognize texts on their phones or tablets and send them to the expert with one click.

Improvements:
- The MSI installer now allows you to optionally deactivate TeamViewer's Outlook Add-In upon installation. As a result, the Outlook Add-In will be installed but not activated. However, it can still be activated at a later time. By default, the Outlook Add-In is installed and activated.
- The feedback option is now more prominent on the top menu

Bug fixes:
- Fixed a bug for the black screen which sometimes prevented the expected deactivation when pressing Ctrl + Alt + Del on the remote computer
- Fixed a bug in the remote connection which caused the connection to freeze when selecting a single window
- Fixed a bug occurring with active Black Screen and single-window mode, which caused TeamViewer to crash when minimizing or closing the window
- Fixed a bug by which TeamViewer's Outlook Add-In was activated in Outlook although it was not shown as active in the advanced TeamViewer options
- Fixed a bug that caused the video of the other participant in a Remote Connection or Meeting not to be visible
- Fixed a bug that caused TeamViewer Run Only to crash when starting programs that trigger a User Account Control prompt on the remote device


TeamViewer QuickSupport 15.5.6
Improvements:
- Improved the processing of multi-participant remote connections


TeamViewer QuickSupport 15.5.3
New features:
- New feature added: you can now search for messages in chat rooms
- Possibility to set several Conditional Access Servers to provide fallback options
- It is now possible to start apps remotely through the "Apps" tab for connections to Android devices
- For supporters, it's now possible to invite someone to a TeamViewer Pilot session via SMS

Improvements:
- Re-enabled direct printing in a connection from macOS to Windows 10: If a Windows 10 version higher than 1903 is running and the new printer driver is installed, you can once again directly print on a macOS without using an XPS Viewer via TeamViewer Printing.
- The fingerprint of a device is shown in the "About TeamViewer" dialog
- The fingerprint of the partner's device is shown in the "Connection Info" dialog during a session
- Improved screen content protection of remote device with active Black Screen: The device is now automatically locked when Black Screen gets deactivated with Ctrl-Alt-Del

Bug fixes:
- Fixed a bug for Copy & Paste which, in some cases, resulted in an unexpected file ending when copying an image via "Copy image" on the remote side and switching to paste into an application on the local side.
- Fixed a bug where the option to connect using prompt for confirmation would not appear


TeamViewer QuickSupport 15.4.8332.0
- Change log not available for this version


TeamViewer QuickSupport 15.4.4445
New features:
- Control TeamViewer Pilot usage and access rights throughout your organization using rules you configure within the Management Console
- The possibility to send key combinations such as [Alt]+[Tab] or [Windows]+[R] is now available
- When connecting from Linux to Windows, it's now possible to transmit various key combinations: switching the applications on Windows by using [Alt]+[Tab], opening the run command with [Windows]+[R], and so on
- The MSI installer now offers the possibility to import the *.tvopt format which is generated when exporting options from a TeamViewer client. The import of a '.reg file is still possible
- You can no longer start a direct file transfer to a remote system with restricted folder permissions (like macOS 10.15) without allowing full disk access in advance to prevent the client from becoming unresponsive. Within the session you need at least the possibility to view and control the remote screen on restricted systems.
- You can now also copy screenshots within a session from the Snip & Sketch tool and paste them on the other side of the connection
- A new MSI parameter called "SETTINGSFILE" has been introduced, which allows to specify a path to a *.tvopt option file. This means that the option file no longer has to be located next to the MSI installer as it used to be when using IMPORTREGFILE. This new parameter replaces IMPORTREGFILE.
- Android devices that are not supported by ARCore can now connect to an augmented reality session. The session will run in compatibility mode (2D).
- You can now record augmented reality sessions and save them for documentation and training
- You can now see the fingerprint of your partner's device in the log files

Improvements:
- Usability improvement for the status bar: the connection status is now also displayed at the bottom of the Computers & Contacts list

Bug fixes:
- Fixed a copy & paste bug that prevented copying an image from a Windows computer and pasting it to a macOS or Linux computer
- Fixed a bug where a file transfer would sometimes get stuck if a job within the queue was aborted
- Fixed a bug that caused some tabs to be missing from the TeamViewer window after start
- Fixed a bug that caused a black screen after switching to a second monitor, until the mouse was moved


TeamViewer QuickSupport 15.3.8497
Bug fixes:
- Re-add removed UnlockWithHash function to COM API to keep compatibility with previous versions (Warning: this function is deprecated an can not be used anymore to unlock the settings!)


TeamViewer QuickSupport 15.3.2682
New features:
- New chat features: you can now remove a participant from a chat conversation

Bug fixes:
- Fixed a bug for TeamViewer Printing that prevented showing an error message when the activation failed in a connection to a non-supported operating system version
- Fixed a bug for account login that caused the account to automatically sign off even though "Keep me signed in" was enabled
- Fixed a bug that increased memory usage due to failing DNS
- Fixed a bug that prevented the full-screen option in advanced properties menu of the Computers  & Contacts list to work correctly for a selected device
- Fixed a bug within a session that caused the session to be closed after five minutes for an additionally added participant
- Fixed a bug within a session that allowed mouse actions to be processed while remote input was disabled


TeamViewer QuickSupport 15.2.2756
- You can now right-click on your computers and contacts to view a context menu
- You can now resize the Computers & Contacts list to a slim window
- TeamViewer now supports an easier MSI version update. All TeamViewer settings (account assignment, customization, and further registry settings) are now preserved when updating from TeamViewer 15.2 or later to a newer version
- Fixed a bug that sometimes prevented printing a document via TeamViewer Printing due to the printing dialogue not popping up
- Fixed a bug that prevented the script menu within a session being updated automatically when the very first script has been added to the Management Console
- Fixed a bug in the file transfer window that resulted in a crash when navigating to a folder with thousands of files
- Fixed a bug for "Leave note" that did not accept Japanese characters
- Fixed a bug that prevented TeamViewer from terminating and prevented re-starting


TeamViewer QuickSupport 15.1.3937
- Updated TeamViewer EULA
- You can now invite users to join a TeamViewer Pilot session by creating Pilot session codes
- You can now send files during a TeamViewer Pilot session to the remote device
- Fixed a bug that too many notifications have been shown during copy & paste actions for images from a local to a remote computer
- Fixed a bug that prevented the execution of PowerShell scripts from the client toolbar's script menu if the Windows username on the remote side contains a blank


TeamViewer QuickSupport 15.0.8397
Improvements:
- Improved quality for audio transmission within a remote control connection and within a TeamViewer meeting
- Simplified and clearer choices in the Advanced Options to define the automatic update behavior of the client
- TeamViewer is now fully compatible on Windows 10 v19H2 (November 2019 update)


TeamViewer QuickSupport 14.7.1965
- TeamViewer Remote Printing is now also available if Windows 10 version 1903 is running on the remote side
- TeamViewer Pilot: it is now possible to take a screenshot of the live video stream in Pilot sessions
- An optional disclaimer is shown before every connection when connecting through Host. This disclaimer can be configured within each custom host (enabled/disabled and displayed text)
- Solved issues which caused TeamViewer to crash
- Solved an issue that prevented the control of Android devices from Windows touchscreen devices
- Solved an issue where a message for proxy authentication is shown wrongly
- Implemented a measure to prevent a Microsoft Windows system DLL from loading untrusted DLLs from the application directory into the service process
- Minor improvements and fixes


TeamViewer QuickSupport 14.6.4835
- Change log not available for this version


TeamViewer QuickSupport 14.6.2452
- A bug that caused interruptions in the audio stream was fixed
- TeamViewer is fully compatible with the upcoming Apple operating systems iOS 13 and iPadOS, the new operating system for iPads

New add-ons for connections to mobile devices have been released, these devices are now supported:
- The digital signage player of the Swedish brand DMD
- The mobile phone Nokia 4.2
- The smartphones made by VSmart
- The payment terminals, Pin Pads and Point-of-Sale devices from Nexgo
- In addition to the already available add-ons for Sharp smartphones, there is now also an add-on for digital signage monitors from Sharp.
- The Philips displays TPM1531 and TPM1532


TeamViewer QuickSupport 14.5.5819
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.5.1691
- Full compatibility with the latest Windows 10 version (0319) and Windows Server 2019
- TeamViewer Pilot - You can now add text to arrows and free-hand drawings
- TeamViewer Pilot - Improved image quality for connections to iPhones/iPads
- Fixed a bug that prevented file transfer connections to TeamViewer 6 and previous
- Fixed a bug that prevented the correct closing of connections to TeamViewer 6 and previous versions
- Fixed a bug that prevented the correct availability of the TeamViewer Server ID on Windows Server 2019 systems
- Fixed a bug that caused increased use of memory during connections to Android devices and TeamViewer eventually crashing as a result of this
- Fixed a bug that resulted in a missing button "overwrite all" in the file transfer window.
- Fixed a crash that occurred sometimes when deleting a file/folder in the file transfer window
- Fixed a crash that could occur when the remote system and the TeamViewer connection was running on 8-bit color depth mode
- Fixed a bug that caused the video of meeting participants not to be recorded under certain circumstances when recording the meeting
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.4.2669
- New TeamViewer Pilot tab for more convenient session establishment
- Integrated TFA into login flow (without the modal dialog)
- Removal of the old user interface to allow improvements in performance and user experience
- servicecamp - Mobile responsive view
- Fix for CVE-2019-11769 - Remove the possibility to provide TeamViewer the Windows Admin Account Credentials to update TeamViewer
- Fixed a bug in the File transfer that resulted sometimes in a freeze of the File transfer window
- Fixed a bug that prevented to read a chat message to a device without being logged in.
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.3.4730
- The expert on the client side in TeamViewer Pilot sessions can now draw free-hand in addition to placing arrows
- Fixed an issue which prevented VoIP from starting directly from the beginning of a TeamViewer Pilot session
- Fixed a bug that prevented to copy & paste image bitmaps from one machine to another machine.
- Fixed a bug that caused problems when executing uploaded PowerShell scripts within a session on a 64-bit machine as execution permissions for the 32-bit process have been used.
- Fixed a bug that prevented the successful connection when using the--PasswordB64 parameter as input for the TeamViewer.exe file.
- Fixed a crash that made it impossible to log in to File Box services during a presentation.
- Fixed a bug that could cause connections to mobile devices to become stuck during connection establishment under certain conditions
- Fixed a bug that caused an ID selection window to show under certain conditions when connecting to a remote device via an ID
- Fixed a bug that prevented the Switch Sides functionality to work under specific conditions
- Fixed a bug that caused the screen sharing widget to not update correctly with the current screen contents when hosting a meeting
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.2.8352
- Fixed a bug that in some cases prevented connections to the login screen if the remote mac was locked
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.2.2558

- TeamViewer-UDP now also works in IPv6-Only-Networks or where specific NAT-Technology prevent UDP via IPv4 from working
- With a new access control for script execution for incoming and outgoing sessions that can be rolled out via policies in the Management Console the permissions can be set more granular
- Script execution is now also possible when connecting to a Linux remote machine. The necessary scripts can be uploaded in the Management Console
- Major performance improvements for TeamViewer Pilot connections
- Free-hand drawing of Pilot connection partner
- Improved the remote control performance by improving how TeamViewer leverages the network for optimal throughput
- Now the script menu within the session is updated while having a session if scripts are added, deleted or updated
- Improved the way how TeamViewer handles CTRL keys in combination with other programs
- Fixed a bug that created new folders during a file transfer when copying from/to a network drive (that is not mapped)
- Fixed a bug that caused TeamViewer to freeze when large files were copied especially from a network drive
-Fixed a bug that caused a decreased remote control performance when connecting to macOS devices where TeamViewer is configured as start with system
- Fixed a bug that results in a freeze of the remote Excel application for copy & paste from a local Excel file to a remote Excel file (only occurred for big local Excel files)
- Fixed a bug that caused videos running on the remote machine to freeze during a connection when resizing the video window
- Fixed a bug that caused screen artifacts when resizing a video during the remote control session
- Fixed a bug that caused