SetMe

SetMe Remote Desktop is a remote access and support software for Windows PC designed to allow users to securely connect to and control remote computers from any location.



This software targets IT professionals, businesses, and remote workers who need efficient, reliable, and secure connections to remote computers for troubleshooting, collaboration, and remote work tasks.

It offers a user-friendly experience for both the support technician (expert) and the remote user seeking assistance.

• Easily connect to any remote computer
• Seamlessly access and manage unattended devices
• Resolve issues with powerful feature set
• Work confidently with end-to-end encryption
• Transfer files securely

The connection process is straightforward: the remote user launches a lightweight client app from set.me and provides the technician with a 6-digit client ID. The technician then enters this ID into their SetMe expert console to establish a connection.

The same simplicity applies to unattended access, which can be set up during a support session with just two clicks or through a custom installation file.



Main Features

Cross-Platform Accessibility
Effortlessly access remote Windows and Mac computers in three easy steps, enabling full management as if you were there in person.

Multi-Session Control
Simultaneously connect and fully manage multiple remote computers without any session limits.

Secure Unattended Access
Remotely access numerous unattended computers, keeping your devices readily available while working from anywhere.

Administrator Mode
Activate admin privileges to switch users, manage Windows UAC prompts, log in/out, and install software on the remote system.

Reboot, Shutdown & Reconnect
Restart or shut down a remote computer in standard or safe mode, and seamlessly reconnect without interruptions.



Session-End Screen Lock
Automatically lock the remote computer’s screen upon disconnecting, maintaining security after every support session.

Effortless File Transfer
Easily transfer files between connected computers using drag-and-drop or copy-paste functions across different operating systems.

Secure Connection
Secure connection powered by WebRTC, end-to-end encryption.

Clipboard Sharing
Securely synchronize clipboard content, such as text, images, files, and folders, between your local and remote computers.

Remote System Information
Retrieve detailed information about the remote computer’s operating system and hardware without manual navigation.

Multi-Window Management
Optimize multitasking by efficiently switching and managing all connected computers simultaneously.

Blank Screen Privacy
Maintain privacy by blanking the remote computer’s screen, preventing any on-site monitoring during remote sessions.

Disable Remote Input
Temporarily lock the remote keyboard and mouse to prevent unauthorized interference while controlling the remote device.

User Interface

The user interface of SetMe by Techinline software is designed to be intuitive, with an emphasis on quick access and ease of use.

The main dashboard offers simple navigation options, featuring tabs for managing connections, viewing active sessions, and accessing system settings.



Additionally, quick controls are available for file transfers, sending keyboard shortcuts, and initiating chat sessions with remote users.

How to Use

Invite the remote user
Instruct the remote user to download and run SetMe's Client app and obtain a randomly generated Client ID.

Start a new connection
Run the Expert Console, click New connection and enter the remote user's Client ID to connect to their computer.

Control the remote desktop
Click Start control to view the remote screen and take full control of the remote user's computer.

Everything you need to provide better support, all in one place!

Manage your connections
Manage all of your connections from a single intuitive console.

Actionable data at your fingertips
Track your connection status and retrieve important system information with just one click.

Control any remote desktop
Perform various tasks on a remote Mac or Windows computer as if you were sitting right in front of it.



FAQ

Is SetMe secure for accessing sensitive information?
Yes, the software uses end-to-end encryption and multi-factor authentication to provide a secure environment for accessing remote computers.

Can multiple users connect to the same remote session?
Yes, it supports multi-user collaboration, allowing multiple users to connect to and work within the same session.

Is SetMe compatible with mobile devices?
Currently, this software primarily supports desktop operating systems, but mobile support is in development for future releases.

Pricing

Trial Version

First 15 days are free.

Paid Plan - $41 per seat / month (Pay annually)
An ideal toolset for everyday support needs of businesses of all sizes.

• 1 concurrent user per seat
• 3 licensed users per seat
• Unlimited attended devices
• Unlimited unattended devices
• Unlimited concurrent support sessions per seat

Do I have to purchase a seat for every user on my team?
No, you only need to purchase seats based on the number of users within your team that will connect to remote computers simultaneously.

How many users can I create?
Each plan comes with its own licensed user limit. With this program, you can create up to 3 licensed users per purchased seat. You can also maintain an unlimited number of unlicensed users.

System Requirements

• Operating Systems: Windows 11, 10, 8 or 7
• Processor: Minimum 2 GHz dual-core processor.
• Memory: At least 4 GB RAM.
• Storage: 500 MB of free disk space.
• Network: A stable internet connection is recommended for smooth remote sessions.

PROS

• Secure and encrypted connections.
• Multi-user collaboration features.
• Intuitive user interface with quick access.
• Cross-platform compatibility.
• Session recording and file transfer capabilities.

CONS

• Requires stable internet connectivity.
• Some advanced features may need additional configuration.

Conclusion

It stands out as a reliable remote access solution, offering robust security features and cross-platform support. It caters to businesses and professionals who need secure and seamless remote connections.

With its intuitive interface, multi-user collaboration capabilities, and support for file transfers, it competes effectively with established alternatives program. While its pricing may not be the most economical for small-scale users, the security and flexibility offered justify the cost for larger teams and enterprises.

For IT professionals, organizations, and remote teams seeking an all-in-one remote access tool, SetMe Remote Desktop proves to be an excellent choice. Its strong security features, session recording capabilities, and collaborative tools make it a versatile and dependable option for businesses of all sizes.

Also Available: Download SetMe for Mac