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Latest Version
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Operating System
Windows 7 / Windows 7 64 / Windows 8 / Windows 8 64 / Windows 10 / Windows 10 64
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User Rating
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Author / Product
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Filename
PlantronicsHubInstaller.exe
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MD5 Checksum
adcb057986ead1bc9c1525dbab39bef6
Sometimes latest versions of the software can cause issues when installed on older devices or devices running an older version of the operating system.
Software makers usually fix these issues but it can take them some time. What you can do in the meantime is to download and install an older version of Plantronics Hub 3.16.1.
For those interested in downloading the most recent release of Plantronics Hub or reading our review, simply click here.
All old versions distributed on our website are completely virus-free and available for download at no cost.
We would love to hear from you
If you have any questions or ideas that you want to share with us - head over to our Contact page and let us know. We value your feedback!
What's new in this version:
What's New:
- Added support for Calisto 5300 Speakerphone
- Added support for macOS Catalina (10.15)
- Added Notarization support for all MAC OS X deliverables, hub can now be installed without pop up warnings asking for user permissions
- Added DFU support for a DA90 while connected to an MDA400 QD Series
- Added support for Avaya IX Workplace (Windows)
Resolved Issues:
- Resolves issue that prevents some users from updating the language on a Savi 8200 headset
- Resolves issue which could cause Hub for Windows to crash when unplugging/replugging a headset while using a third-party developed softphone integration
- Resolves issue on Savi 8200 UC where a FW update notification was displayed when the device was already updated to the latest version
- Resolves issue that intermittently delayed Hub from authenticating after Windows woke from hibernation
- Resolves intermittent issue that could cause Hub for Mac to become unresponsive
Known Issues:
- When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub
- When using Zoom for macOS the headset call control button may not work reliably for the first call. If this occurs the Zoom GUI can be used. Call control using the headset button will work reliably for subsequent calls.
- For MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. Plantronics Hub for Mac does not support firmware updates for these devices.
- Plantronics Manager cannot update Plantronics Hub v3.12 clients using the Plantronics Manager software update policy feature. Plantronics Hub v3.12 must first be uninstalled, and the new version (Plantronics Hub v3.13 or higher) must be deployed to host systems on the tenant. Plantronics Hub v3.11 and lower are not affected and can be updated using the software update policy feature.
- On the MDA220 (Product ID 0xAD04), the serial number is not reported correctly in Plantronics Hub for Windows and Mac. It is also not accurately reported to Plantronics Manager Pro.
- Lost audio connections may occur if the BT600 is unplugged and then plugged back in. Users must shut down Plantronics Hub and re-start it to regain audio connection.
- During a firmware update, if an MDA220 becomes bricked, Plantronics Hub can no longer detect the device.
- Support for local firmware update for BT300 (Product ID = 417) is not available.
- On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting.
- On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720.
- Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315, C325.
- After wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work.
- When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1, both calls may be put in a hold state and may require using the softphone user interface to resume the call.
- To ensure accurate data in Plantronics Manager Pro reports, customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows.
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