Freshdesk is a comprehensive customer support management tool that offers individuals and businesses of all sizes a wide array of basic and advanced functions to help streamline their support operations and more easily remain in contact with customers. Its comprehensive dashboard handles a wide array of functions, including ticket management, knowledge base creation, automation, analytics, and reporting. The latest version of this Freshdesk for PC platform is also enriched with a fully integrated AI assistant tool that can optimize workflow and automation, enabling managers and agents to focus on more productive tasks.The functionality of this customer support platform can also be greatly expanded with integration to external tools and serv... Read More »

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