CustomGPT AI

CustomGPT AI is a cloud service that empowers businesses to create both internal and customer-facing chatbots tailored to their specific needs.

By leveraging proprietary data provided by businesses and their custom branding, companies can deploy highly capable AI-driven chatbots that automate over 90% of common customer inquiries, significantly reducing response times and improving customer satisfaction.



It supports all major international languages, making it ideal for global businesses, and offers robust security features to ensure data privacy and compliance.

The CustomGPT for Windows platform is today widely used across industries such as online retail, education, manufacturing, and financial services, where it streamlines customer interactions, enhances user experiences, and drives operational efficiency.

In addition to customer-facing applications, this service also supports inward-facing services, such as employee onboarding, training, internal search tools, and competitive analysis.

The platform’s versatility and ease of use make it a valuable tool for businesses looking to integrate AI into their workflows. It can automate repetitive tasks, provide instant access to information at the moment’s notice, free up human resources or technical assistance, and enable employees to focus on higher-value activities that boost their productivity and innovation.



Due to the hardware-intensive nature of modern AI processing, the services offered by this platform are only available in three premium tiers.

Features

Proprietary Data Integration – Train chatbots using your own data for accurate and relevant responses.

Automation of Customer Inquiries – Handle over 90% of common customer queries automatically.

Multilingual Support – Support for international languages to cater to global audiences.

Security Features – Built-in encryption and compliance with data privacy regulations.

Custom Branding – Tailor chatbots to match your company’s branding and voice.

Inward-Facing Applications – Use chatbots for onboarding, training, internal search, and competitive analysis.

API Access – Seamless integration with existing systems and workflows.

Analytics Dashboard – Monitor chatbot performance and user interactions in real time.

Flexible Premium Pricing Options – Purchase the exact service tier that best fits your needs.

Installation and Setup

This cloud-based service can be accessed from any computer, smartphone, or table that has internet access and a modern web browser, and there’s no need for complex installation processes of any local apps.

Users can sign up for an account on the app’s official website and start building their chatbots immediately.

How to Use

The process of building the chatbot involves uploading proprietary data, configuring chatbot behavior, and customizing the interface to align with the company’s brand. Chatbots can be integrated into websites, apps, or internal systems via APIs.



Once deployed, the chatbot can handle customer inquiries, assist with internal tasks, or provide market insights. The analytics dashboard allows you to monitor performance and adjust performance as needed.

The platform provides intuitive tools and step-by-step guides to help users create and deploy chatbots quickly, even without technical expertise.

User Interface

The service features a clean, user-friendly interface designed for both novice and advanced users, with the main dashboard that promotes easy access to chatbot projects, analytics, and configuration tools.



The visual editor allows users to customize chatbot behavior and branding without writing code, while the analytics dashboard offers real-time insights into chatbot performance.

FAQ

What is CustomGPT.ai?
It is a fully featured cloud service for creating custom AI chatbots using user-provided proprietary training data and branding.

Is it safe?
Yes. The platform includes robust security features like encryption and compliance with data privacy regulations.

When did this app come out?
It launched quickly after the popularization of the modern AI chatbot platform ChatGPT in 2022.

Was this app a success?
Yes. Immediately after its launch it managed to gain traction across many industries for its ability to automate customer interactions and improve efficiency. It is today used by some of the best-known companies and organizations in the world, including Adobe, MIT, Dropbox, the University of Virginia, and others.

Does it support a free tier of use?
New account holders can access a free trial, but full access requires a paid subscription.

What industries can leverage the use of custom AI chatbots?
Industries like online retail, education, manufacturing, financial services, and more can benefit from this highly capable AI chatbot creation service.

Does it feature built-in documentation for novice users?
Yes. The platform includes comprehensive guides for tutorials for beginners.

Can these chatbot services be deployed locally or only via the cloud?
Currently, this is a cloud-based service, but APIs allow integration with local systems.

What 3rd party integrations are supported?
WordPress, Zapier, YouTube, Zendesk Knowledge Base, Hubspot Knowledge Base, Confluence, Wix, Shopify, Slack, Google Drive, Notion, and Sharepoint.

Alternatives

Google Dialogflow – A Google-owned platform for building conversational agents and voice-guided interfaces for all modern devices.

Microsoft Bot Framework – A comprehensive tool for creating AI chatbots with built-in integration into Microsoft products.

ManyChat – A highly flexible tool for building chatbots for marketing and customer support, currently being used in over 1 million businesses.

Pricing

Free Trial: New users can test the capabilities of this platform during a 7-day free trial.

Standard Plan: $99 per month. It supports 10 chatbot agents, 5K documents per agent, and has a storage capacity of 60M words.

Premium Plan: $499 per month ($449 if billed annually. It features dramatic rises to limit caps, unlocks the ability to auto-sync with newly added web
content, and enables custom branding.

Enterprise Plan: Contact the sales agent for custom pricing. The most comprehensive tier of use, with access to enterprise-grade SOC-2 security, custom SSO, data processing agreement, priority support, and more.

All tiers of use provide access to the API and numerous 3rd party service integrations.

System Requirements

This cloud-based service requires no specific hardware or software. Users only need a modern web browser and an internet connection to access it.

PROS

• Highly capable AI chatbot creation tools.
• Custom branding and proprietary data integration.
• Easy-to-use interface.
• Robust security features.
• Comprehensive analytics.

CONS

• Limited functionality on the free trial.
• High pricing.
• Cloud-only deployment.
• Advanced features may require technical expertise.

Conclusion

CustomGPT AI is a powerful platform for businesses looking to create custom AI chatbots, featuring the ability to integrate proprietary data, support international languages, and automate customer interactions.

The platform’s inward-facing applications, such as onboarding and competitive analysis, further enhance its utility for businesses, making it one of the best tools any business can use to boost the daily productivity of its workforce.